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Hotel Management

AI Chatbots & Automation for Hotels

A concierge that answers at 3am.

For hotels, resorts and serviced apartments: booking enquiries, reservations, guest requests and upsells on WhatsApp, web and voice.

The problem

Guests book with whoever answers first.

Enquiries arrive across time zones and languages, long after the reservations desk has closed. Each unanswered question is a direct booking lost to an online travel agent.

  • Enquiries from other time zones left waiting
  • Front desk tied up with routine requests
  • Direct bookings lost to third-party sites
How it works

Three steps from call to launch.

1

Connect availability

The bot reads room types, policies and services from your booking system.

2

Answer and reserve

It answers in the guest’s language and takes or forwards the reservation.

3

Serve during the stay

Housekeeping, late checkout and dining requests are routed to the right team.

What's included

What you get.

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Multilingual booking enquiries

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Reservation capture and handoff

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In-stay guest requests routed to staff

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Upsell prompts for upgrades and services

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Pre-arrival and post-stay messages

Integrations

Works with your stack.

Ready to turn visitors into clients?

Book a free 30-minute call. We map your funnel and send a fixed-scope quote within 24 hours.

FAQ

Answers, before you book.

Can it reply in several languages?

Yes. It detects the guest’s language and answers in it, using your own policies and wording.

Does it connect to our booking system?

Where the system offers an API, yes. Otherwise the reservation is captured and passed to your team to confirm.

Can guests use it during their stay?

Yes. Requests go to housekeeping, the front desk or the restaurant, with the room number attached.