Viber Chatbot Development
Viber bots for Viber-first markets.
Support, bookings and promotions on Viber for businesses whose customers use it every day, with handoff to your team and CRM sync.
Why Choose GetAIChatBots for Viber Chatbot Development
A Viber chatbot meets customers in the messenger they already use every day: it answers common questions, takes bookings, shares offers with people who have subscribed and hands the chat to your team when needed. GetAIChatBots builds Viber chatbots for hospitality, travel and service businesses in markets where Viber is a primary way to talk to a business, using Viber’s official bot and business tools. We work remotely with clients across the US and worldwide.
Your customers are on Viber. Your support is not.
In many markets Viber is the default messenger. A business that only answers by phone or email is asking customers to leave the app they prefer, and many of them simply will not. Promotions that could reach an engaged audience are sent nowhere, and conversations that do happen live on one person’s phone.
- Customers asked to switch apps
- No automated replies on Viber
- Promotions that never reach the audience
Three steps from call to launch.
Set up the bot account
We create and verify your Viber business bot through the official tools, in the name and with the branding of your business.
We create and verify your business bot through Viber’s official process, in your name and with your branding. That keeps it trusted and easy to find.
- Official bot account created
- Name, logo and branding set
- Verification supported
Build the flows
FAQ, booking and promotion flows with rich buttons and carousels, written in the languages your customers use.
Rich buttons and carousels make the chat easy to use. Everything is written in the languages your customers use, so it feels local.
- FAQ and booking flows
- Promotion flows with carousels
- Multilingual wording
Launch and promote
The bot goes live with a link and a QR code that you can put in the shop, on receipts, on your website and in other channels.
The bot goes live with a link and a QR code you can put on receipts, in the shop and on your website. People join in one tap.
- Link and QR code ready
- Placement ideas for shop and site
- First conversations reviewed
What you get.
Viber bot account setup and verification support
The official setup, done properly the first time.
- Account creation and branding
- Verification steps handled
- Settings explained to your team
FAQ and booking flows with rich buttons
Customers get what they need with a few taps.
- Common questions answered
- Bookings and requests captured
- Buttons and carousels
Promotional broadcasts to subscribers
Offers reach people who chose to follow you.
- Segmented promotions
- Scheduled sends
- Opt-out respected
Live handoff to your team
A person takes over when the chat needs one.
- Handoff on request or by rule
- Chat history shown
- Team notified
Multilingual replies where your market needs them
Answers in the language the customer uses.
- Languages chosen with you
- Native-level wording review
- Fallback language set
CRM sync and a documented setup
Contacts and conversations are saved, with clear notes for your team.
- Contacts and tags in your CRM
- Conversation history kept
- Written setup guide
Viber automation that stays inside Viber’s business rules
Viber’s business messaging options depend on its current programs and on your region, and they have changed over time, so we confirm what is available for your country and business type at the start and build only on Viber’s official bot and business tools. Subscribers choose to follow the bot, and promotional messages go only to those who did, with a clear way to stop receiving them. We keep promotions relevant and limited in frequency, since over-messaging drives people to unsubscribe, and we never use unofficial clients or scraped lists. If a feature you want is not offered for your account type, we say so and propose an alternative, such as running the same flow on another channel.
Book a Call ↗Serve customers on the messenger they open first.
A Viber chatbot is a business account on Viber that replies automatically. A customer taps your link or scans a code, the bot greets them with buttons, answers questions, takes a booking or request and passes anything complex to your team. It can also share news and offers with subscribers. Viber automation works best when it shares flows and an inbox with your other channels, so one team handles Viber, WhatsApp and the website without rebuilding anything.
Which markets is Viber right for?
Viber is strongest in parts of Eastern Europe, the Middle East and Asia. We advise based on where your customers actually are, and say so when another channel would serve you better.
What you need to start
A business that can register a Viber bot account, your brand assets and the questions the bot should answer. We guide registration and check regional availability with you first.
Works with your stack.
Viber bots are usually built on a bot platform or workflow tool connected to Viber’s official API, plus your CRM. We choose the stack that suits your volume.
Book a Call →Where Viber bots fit best.
Viber suits businesses with customers in Viber-first regions, such as a Viber chatbot for hotels, restaurants, travel agencies and aviation services.
WhatsApp and Instagram bot booking 80+ qualified calls a month
A Florida solar installer replaced its cold-email setter team with a ManyChat and GPT-4 lead qualifier wired into GoHighLevel pipelines. It was a one-time build that booked 80+ qualified calls a month, paid for itself in 11 days and cut setter cost by 62%. It shows the same messaging-to-CRM pattern a Viber bot follows, though that build ran on WhatsApp and Instagram rather than Viber.
Viber bots built for your market and your language.
Choosing a Viber chatbot company comes down to two questions: is Viber the right channel for your customers, and will the bot follow its rules? We work from our Austin, TX and Pakistan offices with clients across the United States and worldwide.
Channel fit checked first
Before we build, we check whether Viber really is where your customers are, so you do not pay for a channel that will sit empty.
One flow, many channels
The same conversation design can run on Viber and WhatsApp, with one inbox for your team and one place to improve the answers.
Tuned after launch
We review real conversations, adjust offers and frequency and add flows for new seasons. The bot account and data stay in your name.
Often built together.
AI Chatbot Development
WhatsApp, Instagram, Messenger, web, SMS and voice bots that sell, support and qualify 24/7, built on the Static / Dynamic / Hybrid model.
- Static, Dynamic and Hybrid models
- GPT and Claude answering layer
- Lead capture synced to your CRM
- Human handoff on buying intent
AI Agents & Voice
Sales agents, support agents, voice receptionists and appointment setters that book calls and qualify leads around the clock.
- Voice & chat sales and support agents
- Books qualified calls into your CRM
- Scores and routes leads automatically
- Escalates to a human on intent
Business Automation
n8n, Make, Zapier and Pabbly workflows that connect your tools and take repetitive work off your team.
- Workflow, CRM and sales automation
- Two-way sync between your systems
- AI steps for triage and drafting
- Error alerts, retries and logging
CRM Development
GoHighLevel, HubSpot, Zoho and Salesforce builds wired to your stack: pipelines, automations and integrations a setup assistant cannot deliver.
- CRM setup, migration and cleanup
- Custom funnels, fields and pipelines
- API and webhook integrations
- White-label and SaaS-mode portals
Marketing Automation
Automated nurture sequences, lead scoring and campaign triggers that run without a marketing ops hire.
- Lead scoring & segmentation setup
- Multi-channel nurture sequences
- CRM-triggered campaigns
- Reporting dashboard handover
No-Code Development
We build on no-code and low-code platforms so you can maintain and extend what we ship without needing a developer on staff.
- Built on tools your team can actually edit
- No vendor lock-in to custom code
- Faster iteration than a full custom build
- Handover training included
Full-Stack & SaaS
MVP to scale on Next.js, Node and Supabase: auth, billing, dashboards and AI features, shipped in weeks, not quarters.
- Multi-tenant auth and billing
- REST, GraphQL and tRPC APIs
- AI and RAG features built in
- CI, tests and deploy included
Dashboard Development
Custom dashboards that surface the metrics your team actually needs, built on your existing data, not a generic BI template.
- Data source integration (CRM, automation, chatbot analytics)
- Custom metric & KPI design
- Role-based access & permissions
- Real-time or scheduled refresh
What founders & agencies say.
We were losing patients every lunch hour and after 5 PM. Now the voice agent answers every call, books straight into our calendar, and sends reminders. Our front desk finally gets to focus on the patients in the chair.
Leads used to wait hours for a reply, and by then they’d called another agent. The chatbot qualifies buyers in under a minute and drops them into our CRM with budget and timeline already filled in.
Our office was buried in service requests and callbacks. Now emergencies get routed to the on-call tech instantly and routine jobs book themselves. It’s like we hired two dispatchers.
Most of our bookings start in Instagram DMs, and we couldn’t keep up. The bot answers pricing questions, books consultations, and even suggests add-on treatments. Our DMs actually make money now.
Leads used to wait hours for a reply, and by then they’d called another agent. The chatbot qualifies buyers in under a minute and drops them into our CRM with budget and timeline already filled in.
Our office was buried in service requests and callbacks. Now emergencies get routed to the on-call tech instantly and routine jobs book themselves. It’s like we hired two dispatchers.
Most of our bookings start in Instagram DMs, and we couldn’t keep up. The bot answers pricing questions, books consultations, and even suggests add-on treatments. Our DMs actually make money now.
We were losing patients every lunch hour and after 5 PM. Now the voice agent answers every call, books straight into our calendar, and sends reminders. Our front desk finally gets to focus on the patients in the chair.
Our office was buried in service requests and callbacks. Now emergencies get routed to the on-call tech instantly and routine jobs book themselves. It’s like we hired two dispatchers.
Most of our bookings start in Instagram DMs, and we couldn’t keep up. The bot answers pricing questions, books consultations, and even suggests add-on treatments. Our DMs actually make money now.
We were losing patients every lunch hour and after 5 PM. Now the voice agent answers every call, books straight into our calendar, and sends reminders. Our front desk finally gets to focus on the patients in the chair.
Leads used to wait hours for a reply, and by then they’d called another agent. The chatbot qualifies buyers in under a minute and drops them into our CRM with budget and timeline already filled in.
Most of our bookings start in Instagram DMs, and we couldn’t keep up. The bot answers pricing questions, books consultations, and even suggests add-on treatments. Our DMs actually make money now.
We were losing patients every lunch hour and after 5 PM. Now the voice agent answers every call, books straight into our calendar, and sends reminders. Our front desk finally gets to focus on the patients in the chair.
Leads used to wait hours for a reply, and by then they’d called another agent. The chatbot qualifies buyers in under a minute and drops them into our CRM with budget and timeline already filled in.
Our office was buried in service requests and callbacks. Now emergencies get routed to the on-call tech instantly and routine jobs book themselves. It’s like we hired two dispatchers.
Answers, before you book.
Quick answers to the questions we hear most about Viber chatbots.
Which markets is Viber right for?
It is strongest in parts of Eastern Europe, the Middle East and Asia. We advise based on where your customers are.
Can one bot cover Viber and WhatsApp?
Yes. The same flows can run on both, with one inbox for your team.
Can we send promotions?
Yes, to users who have subscribed to your bot, within Viber’s current business rules. Availability can vary by region, and we confirm it for your account first.
Is this allowed by Viber?
We build only on Viber’s official bot and business tools and follow their rules. We do not use unofficial clients or scraped contact lists.
Can customers talk to a person?
Yes. The bot hands the chat to your team with the history attached, and you choose which topics always go to a human.