BotPress Chatbot Development
Conversational AI with full control of your data.
BotPress suits teams that want a chatbot on their own terms: open-source tooling, a knowledge base the bot actually uses, and the option to run it on infrastructure you control. We build, deploy and hand it over.
Why Choose GetAIChatBots for BotPress Chatbot Development
A BotPress chatbot gives you a conversational assistant that you configure, host and govern yourself, rather than renting a closed black box. GetAIChatBots builds BotPress chatbots for teams with privacy and compliance requirements, multi-language audiences and large knowledge bases. We build on BotPress, connect a language model such as GPT-4 or Claude to your own documents, and wire the result into your CRM and support tools.
The chatbot you rented does not fit how you work.
Closed chatbot tools make it hard to see where customer data goes, hard to change how the bot behaves, and hard to leave. Answers drift away from your real policies, every new language is a separate project, and the compliance team keeps asking questions nobody can answer.
- Customer data flowing through tools you cannot audit
- Answers that ignore your real documentation
- Switching vendors means rebuilding from zero
Three steps from call to launch.
Scope and architecture
We agree what the bot should answer, where it will be hosted, which documents feed it and who owns each system.
We agree where the bot lives, which documents feed it and who owns each system. Decisions on hosting and data stay with you from the start.
- Use case and success measures
- Hosting and data decisions
- Knowledge sources chosen
Build and ground
We build the flows, connect your knowledge base and language model, and test answers against real questions from your team.
The knowledge base and language model are connected, and answers are tested against real questions from your team. Weak spots are fixed before launch.
- Flows built in Botpress
- Knowledge base connected
- Tested against real questions
Deploy and hand over
The bot goes live on your chosen channels, monitoring is switched on and your team receives written documentation.
The bot goes live on the channels you picked, with monitoring on. Your team gets written documentation and a walkthrough.
- Channels connected
- Monitoring and alerts on
- Documentation and walkthrough
What we build on BotPress.
Conversation flows with decision trees, intents and fallback handling
Flows built in Botpress, with a safe path when the bot is unsure.
- Intents and decision branches
- Fallback and re-prompt steps
- Clear exits to a person
An AI layer (GPT or Claude) for answers grounded in your knowledge base
Answers come from your own content, with limits on what the bot may say.
- Knowledge base from your documents
- Guardrails on topics and tone
- Source shown with answers
CRM integration with GoHighLevel, HubSpot, Pipedrive, Zoho, Sheets or Notion
Conversations create and update records in your CRM.
- Contacts and notes saved
- Fields mapped with you
- Updates in both directions
Payments and calendars through Stripe, Calendly, GHL calendars or Cal.com
Booking and payment steps run inside the chat.
- Live availability checks
- Payment links on request
- Confirmations sent
Lead capture and scoring, with qualified leads sent to your sales team
The bot asks the right questions and passes on the best leads.
- Questions tuned to your sales process
- Scoring rules you can read
- Alerts to sales
Human handoff with live agent escalation and full context transfer
A person takes over smoothly with the whole chat in view.
- Handoff by rule or request
- Transcript passed along
- Out-of-hours fallback
BotPress bots you can explain to your compliance team
When a bot touches customer data, you need to say where that data goes and why. We document the architecture in plain language: which systems hold conversations, which model provider receives what, and how access is controlled. Answers are grounded in your own documents so the bot cites your policy rather than guessing, and anything outside its knowledge goes to a person instead of an invented reply. After launch we review unanswered questions, update the knowledge base and watch for failed integrations, so the bot stays accurate as your business changes.
Book a Call ↗When BotPress is the right choice, and when it is not.
BotPress is a conversational AI platform for building chatbots with a visual flow editor, a knowledge-base feature and support for connecting large language models. It can be used as a hosted product, and its open-source heritage appeals to teams who want more say over deployment and data handling. We use it when control and customization matter more than launching in an afternoon.
Choose BotPress when
You want control over data and hosting, need a bot that answers from a large document set, serve several languages, or expect to extend the bot with custom code.
Choose something else when
You only need a quick Instagram or WhatsApp lead bot, where ManyChat or Wati is faster, or you need telephone-grade voice, where Twilio or Voiceflow fit better.
Works with your stack.
BotPress is one piece of a wider stack. These are the platforms and systems we most often pair it with.
Book a Call →Where BotPress fits best.
BotPress is a natural fit where privacy, documentation and accuracy matter most, such as healthcare, finance, insurance and data-heavy teams.
Three tiers. One platform.
Fixed scope. Fixed timeline. No surprise invoices.
Starter
BotPress starter build.
- 1 channel + 5 conversation flows
- CRM / Sheets connection
- Documentation + Loom handoff
- 7–10 day delivery
- 14-day support
Growth
Most chosenBotPress growth build.
- 2–3 channels + 15 flows + GPT layer
- CRM + payments + calendar / alerts
- Lead scoring or error monitoring
- 14-day delivery
- 30-day support
Enterprise
BotPress enterprise build.
- Omnichannel + RAG + custom AI
- Analytics dashboard
- Monitoring + alerting
- 30-day delivery
- 60-day support + monthly tune
A knowledge base over 10k docs as an embedded widget
A cybersecurity SaaS wanted customers to get answers from its full documentation without opening a ticket. We built a RAG-powered chat over the whole doc corpus, embeddable in any customer portal: 10k+ documents indexed, answers in under two seconds on average and 65% of support questions deflected. It was not built on BotPress, but it shows the same pattern we use for BotPress knowledge-base bots: retrieval over your own documents, grounded answers and a clean path to a person.
BotPress chatbots built for teams that own their stack.
Choosing a platform you can host yourself means someone has to understand it afterward. We work remotely with teams across the United States and worldwide, from our Austin, TX and Pakistan offices, and document everything so your engineers are never guessing.
Architecture first
We decide hosting, data flow and ownership before building a single flow, so security review is not a surprise.
Grounded, not guessed
Answers come from your documents, with a clear fallback to a person when the bot is not sure.
Documented handover
Written documentation and a Loom walkthrough, delivered inside your own subscription with delegated access.
Often built together.
AI Chatbot Development
WhatsApp, Instagram, Messenger, web, SMS and voice bots that sell, support and qualify 24/7, built on the Static / Dynamic / Hybrid model.
- Static, Dynamic and Hybrid models
- GPT and Claude answering layer
- Lead capture synced to your CRM
- Human handoff on buying intent
RAG Pipeline Architecture
We design and build the retrieval layer behind your AI agents, connecting them to your real business data so answers are accurate, not generic.
- Data source mapping & ingestion
- Vector database setup & tuning
- Retrieval accuracy testing
- Ongoing monitoring & re-indexing
AI Strategy & Advisory
Fractional AI leadership to plan where automation actually pays off before you build anything.
- AI opportunity audit across your operations
- Prioritized roadmap with ROI estimates
- Vendor/platform selection guidance
- Monthly advisory cadence
Security Audits
An independent review of your chatbot, agent and automation stack: data handling, access control and failure modes, before or after launch.
- Data flow & storage review
- Access control & credential audit
- Failure-mode and fallback testing
- Written report with prioritized fixes
AI Agents & Voice
Sales agents, support agents, voice receptionists and appointment setters that book calls and qualify leads around the clock.
- Voice & chat sales and support agents
- Books qualified calls into your CRM
- Scores and routes leads automatically
- Escalates to a human on intent
Business Automation
n8n, Make, Zapier and Pabbly workflows that connect your tools and take repetitive work off your team.
- Workflow, CRM and sales automation
- Two-way sync between your systems
- AI steps for triage and drafting
- Error alerts, retries and logging
CRM Development
GoHighLevel, HubSpot, Zoho and Salesforce builds wired to your stack: pipelines, automations and integrations a setup assistant cannot deliver.
- CRM setup, migration and cleanup
- Custom funnels, fields and pipelines
- API and webhook integrations
- White-label and SaaS-mode portals
Marketing Automation
Automated nurture sequences, lead scoring and campaign triggers that run without a marketing ops hire.
- Lead scoring & segmentation setup
- Multi-channel nurture sequences
- CRM-triggered campaigns
- Reporting dashboard handover
What founders & agencies say.
We were losing patients every lunch hour and after 5 PM. Now the voice agent answers every call, books straight into our calendar, and sends reminders. Our front desk finally gets to focus on the patients in the chair.
Leads used to wait hours for a reply, and by then they’d called another agent. The chatbot qualifies buyers in under a minute and drops them into our CRM with budget and timeline already filled in.
Our office was buried in service requests and callbacks. Now emergencies get routed to the on-call tech instantly and routine jobs book themselves. It’s like we hired two dispatchers.
Most of our bookings start in Instagram DMs, and we couldn’t keep up. The bot answers pricing questions, books consultations, and even suggests add-on treatments. Our DMs actually make money now.
Leads used to wait hours for a reply, and by then they’d called another agent. The chatbot qualifies buyers in under a minute and drops them into our CRM with budget and timeline already filled in.
Our office was buried in service requests and callbacks. Now emergencies get routed to the on-call tech instantly and routine jobs book themselves. It’s like we hired two dispatchers.
Most of our bookings start in Instagram DMs, and we couldn’t keep up. The bot answers pricing questions, books consultations, and even suggests add-on treatments. Our DMs actually make money now.
We were losing patients every lunch hour and after 5 PM. Now the voice agent answers every call, books straight into our calendar, and sends reminders. Our front desk finally gets to focus on the patients in the chair.
Our office was buried in service requests and callbacks. Now emergencies get routed to the on-call tech instantly and routine jobs book themselves. It’s like we hired two dispatchers.
Most of our bookings start in Instagram DMs, and we couldn’t keep up. The bot answers pricing questions, books consultations, and even suggests add-on treatments. Our DMs actually make money now.
We were losing patients every lunch hour and after 5 PM. Now the voice agent answers every call, books straight into our calendar, and sends reminders. Our front desk finally gets to focus on the patients in the chair.
Leads used to wait hours for a reply, and by then they’d called another agent. The chatbot qualifies buyers in under a minute and drops them into our CRM with budget and timeline already filled in.
Most of our bookings start in Instagram DMs, and we couldn’t keep up. The bot answers pricing questions, books consultations, and even suggests add-on treatments. Our DMs actually make money now.
We were losing patients every lunch hour and after 5 PM. Now the voice agent answers every call, books straight into our calendar, and sends reminders. Our front desk finally gets to focus on the patients in the chair.
Leads used to wait hours for a reply, and by then they’d called another agent. The chatbot qualifies buyers in under a minute and drops them into our CRM with budget and timeline already filled in.
Our office was buried in service requests and callbacks. Now emergencies get routed to the on-call tech instantly and routine jobs book themselves. It’s like we hired two dispatchers.
Answers, before you book.
Quick answers to the questions we hear most about BotPress.
Why pick BotPress over the alternatives?
When you need full control over data and do not want to be locked into a closed chatbot platform, BotPress lets you ship enterprise-grade bots on your own infrastructure with GPT-4 or another model and your own knowledge base. For a fast social lead bot, another tool may be quicker.
How fast can you ship?
Starter in 7–10 days. Growth in 14. Enterprise in 30. The exact timeline is written into your fixed-scope quote, which arrives within 24 hours of your call.
Whose account is the work done in?
Yours. We work inside your subscription with delegated access, and you get a full handoff when the project closes.
Can the bot answer from our own documents?
Yes. We connect your knowledge base, such as help articles, policies and product documents, so answers are grounded in your content. Anything outside that content is routed to a person rather than guessed.
Can you migrate from another platform?
Yes. We have migrated builds from every major chatbot platform to BotPress and back. We rebuild the flows, test against real questions and run both versions together until the switch is safe.