Google My Business Chatbot & Automation
Leads from Google search and maps, answered.
Automation around your Google Business Profile: enquiries from search and maps captured and answered, review requests sent and leads tracked by source.
Why Choose GetAIChatBots for a Google My Business Chatbot
A Google My Business chatbot setup makes sure the people who find you on Google search and Maps get an answer, whichever way they reach out: a call, a website visit or a message through the channels Google currently allows. GetAIChatBots builds the automation around your Google Business Profile: capture and answering for enquiries, review requests after each job and lead tracking by source. Google has changed which chat features exist over time, so we build around what is allowed today. We work remotely with clients across the US and worldwide.
People find you on Google. Then nothing happens.
A listing brings calls, questions and review opportunities every day. Without follow-through, callers hit voicemail, questions sit unanswered in public and happy customers are never asked for a review. You also cannot tell which leads came from Google, so it is hard to know whether your local listing is worth the effort you put into it.
- Calls from the listing going unanswered
- Public questions with no reply
- Reviews never requested
Three steps from call to launch.
Connect the profile
We link your Business Profile, call tracking and booking link, and check which contact options Google currently offers for your category.
We connect your Business Profile to your booking link and call tracking. Google decides which contact options appear for each category, so we check what is currently available before planning.
- Profile, booking link and tracking linked
- Available contact options checked
- Business details cleaned up
Capture and answer
Enquiries from the listing reach a chatbot on your website or a voice agent on your phone line at once.
People who find you on search or maps reach a chatbot or voice agent at once. Questions are answered, and details are collected for your team.
- Website chatbot for listing visitors
- Voice agent for listing calls
- Enquiries sent to your team
Build reputation
Review requests go out after each job, and replies to reviews and questions are drafted for you to approve.
After each job, customers get a simple request to leave a review. Replies to reviews and questions are drafted for you to approve.
- Review requests after each job
- Drafted replies to reviews
- Questions answered promptly
What you get.
Enquiry capture from search and maps traffic
People who find you on Google are not lost before they contact you.
- Call, chat and booking capture
- Source recorded for each lead
- After-hours coverage
Chatbot or voice agent answering listing calls and visits
Someone always answers, whether the person calls or clicks.
- Answers to common questions
- Booking and quote requests
- Handoff to your team
Automated review requests after each job
Happy customers are asked at the right moment.
- Timed request after the job
- Direct link to your review page
- Unhappy feedback routed privately
Drafted replies to reviews and questions
Prompt, professional replies without writing each one from scratch.
- Drafts in your tone
- You approve before posting
- Tricky reviews flagged
Lead tracking by source in your CRM
You can see which listing activity produces real work.
- Calls, chats and forms tracked
- Source recorded in the CRM
- Simple monthly summary
Multi-location setup with per-location reporting
Each branch gets its own setup and its own numbers.
- Separate profiles and numbers
- Routing to the nearest branch
- Report by location
Google Business Profile automation that follows Google’s current rules
Google decides which messaging features exist for business listings, and it has added and removed them over time, so we never promise a feature Google may not offer. Availability depends on Google’s current rules, your country and your business category, and we check what applies to you at the start and build around what is allowed. In practice that usually means leaning on your website chat, your phone line and approved channels such as WhatsApp or SMS that customers choose to start. Reviews follow Google’s policies: we ask every customer for a review, we do not filter out unhappy ones, and we do not offer rewards for reviews. Replies to reviews are drafted for a person to approve before they are posted.
Book a Call ↗Turn local search visibility into answered enquiries and fresh reviews.
Your Google Business Profile is often the first thing a local customer sees. Automation around it does three things: it makes sure every enquiry that starts there is captured and answered quickly, it asks finished customers for reviews at the right moment and it drafts replies so reviews and public questions do not go stale. Google My Business automation works best when each channel is tracked in your CRM, so you can see which leads came from search and maps and which jobs they turned into.
What gets automated first
Answering calls and website chats that come from the listing, review request messages after a completed job, drafted review replies and lead tagging by source.
What you need to start
Manager access to the Business Profile, a booking link or calendar, and a CRM or sheet to log leads in. We also review your call and tracking setup with you.
Works with your stack.
Listing automation usually combines a CRM, a phone and messaging provider and a workflow tool. We choose what suits the number of locations and your volume.
Book a Call →Where Google Business Profile automation fits best.
Local search matters most for businesses that customers find while they need something now, such as a Google Business Profile chatbot for plumbers, electricians, healthcare practices and real estate agents.
WhatsApp and Instagram bot booking 80+ qualified calls a month
A Florida solar installer replaced its cold-email setter team with a ManyChat and GPT-4 lead qualifier wired into GoHighLevel pipelines. It was a one-time build that booked 80+ qualified calls a month, paid for itself in 11 days and cut setter cost by 62%. It shows the kind of fast lead qualification a local listing needs behind it: reply quickly, qualify and push the lead into a CRM pipeline, though that build did not use Google listings.
Local lead capture built around what Google allows.
Choosing a Google Business Profile automation company comes down to two questions: will local enquiries get answered, and will your listing stay in good standing? We work from our Austin, TX and Pakistan offices with clients across the United States and worldwide.
Honest about the channel
We tell you which contact options Google offers for your listing today and build on those, rather than selling a feature that may disappear.
Reviews done properly
Requests go to every customer, with no gating and no incentives, and replies are approved by a person so your public voice stays yours.
Tuned after launch
We track leads by source, watch which enquiries convert and adjust the flows. The profile, numbers and data stay in your name.
Often built together.
AI Agents & Voice
Sales agents, support agents, voice receptionists and appointment setters that book calls and qualify leads around the clock.
- Voice & chat sales and support agents
- Books qualified calls into your CRM
- Scores and routes leads automatically
- Escalates to a human on intent
Marketing Automation
Automated nurture sequences, lead scoring and campaign triggers that run without a marketing ops hire.
- Lead scoring & segmentation setup
- Multi-channel nurture sequences
- CRM-triggered campaigns
- Reporting dashboard handover
CRM Development
GoHighLevel, HubSpot, Zoho and Salesforce builds wired to your stack: pipelines, automations and integrations a setup assistant cannot deliver.
- CRM setup, migration and cleanup
- Custom funnels, fields and pipelines
- API and webhook integrations
- White-label and SaaS-mode portals
AI Chatbot Development
WhatsApp, Instagram, Messenger, web, SMS and voice bots that sell, support and qualify 24/7, built on the Static / Dynamic / Hybrid model.
- Static, Dynamic and Hybrid models
- GPT and Claude answering layer
- Lead capture synced to your CRM
- Human handoff on buying intent
Business Automation
n8n, Make, Zapier and Pabbly workflows that connect your tools and take repetitive work off your team.
- Workflow, CRM and sales automation
- Two-way sync between your systems
- AI steps for triage and drafting
- Error alerts, retries and logging
No-Code Development
We build on no-code and low-code platforms so you can maintain and extend what we ship without needing a developer on staff.
- Built on tools your team can actually edit
- No vendor lock-in to custom code
- Faster iteration than a full custom build
- Handover training included
Full-Stack & SaaS
MVP to scale on Next.js, Node and Supabase: auth, billing, dashboards and AI features, shipped in weeks, not quarters.
- Multi-tenant auth and billing
- REST, GraphQL and tRPC APIs
- AI and RAG features built in
- CI, tests and deploy included
Dashboard Development
Custom dashboards that surface the metrics your team actually needs, built on your existing data, not a generic BI template.
- Data source integration (CRM, automation, chatbot analytics)
- Custom metric & KPI design
- Role-based access & permissions
- Real-time or scheduled refresh
What founders & agencies say.
We were losing patients every lunch hour and after 5 PM. Now the voice agent answers every call, books straight into our calendar, and sends reminders. Our front desk finally gets to focus on the patients in the chair.
Leads used to wait hours for a reply, and by then they’d called another agent. The chatbot qualifies buyers in under a minute and drops them into our CRM with budget and timeline already filled in.
Our office was buried in service requests and callbacks. Now emergencies get routed to the on-call tech instantly and routine jobs book themselves. It’s like we hired two dispatchers.
Most of our bookings start in Instagram DMs, and we couldn’t keep up. The bot answers pricing questions, books consultations, and even suggests add-on treatments. Our DMs actually make money now.
Leads used to wait hours for a reply, and by then they’d called another agent. The chatbot qualifies buyers in under a minute and drops them into our CRM with budget and timeline already filled in.
Our office was buried in service requests and callbacks. Now emergencies get routed to the on-call tech instantly and routine jobs book themselves. It’s like we hired two dispatchers.
Most of our bookings start in Instagram DMs, and we couldn’t keep up. The bot answers pricing questions, books consultations, and even suggests add-on treatments. Our DMs actually make money now.
We were losing patients every lunch hour and after 5 PM. Now the voice agent answers every call, books straight into our calendar, and sends reminders. Our front desk finally gets to focus on the patients in the chair.
Our office was buried in service requests and callbacks. Now emergencies get routed to the on-call tech instantly and routine jobs book themselves. It’s like we hired two dispatchers.
Most of our bookings start in Instagram DMs, and we couldn’t keep up. The bot answers pricing questions, books consultations, and even suggests add-on treatments. Our DMs actually make money now.
We were losing patients every lunch hour and after 5 PM. Now the voice agent answers every call, books straight into our calendar, and sends reminders. Our front desk finally gets to focus on the patients in the chair.
Leads used to wait hours for a reply, and by then they’d called another agent. The chatbot qualifies buyers in under a minute and drops them into our CRM with budget and timeline already filled in.
Most of our bookings start in Instagram DMs, and we couldn’t keep up. The bot answers pricing questions, books consultations, and even suggests add-on treatments. Our DMs actually make money now.
We were losing patients every lunch hour and after 5 PM. Now the voice agent answers every call, books straight into our calendar, and sends reminders. Our front desk finally gets to focus on the patients in the chair.
Leads used to wait hours for a reply, and by then they’d called another agent. The chatbot qualifies buyers in under a minute and drops them into our CRM with budget and timeline already filled in.
Our office was buried in service requests and callbacks. Now emergencies get routed to the on-call tech instantly and routine jobs book themselves. It’s like we hired two dispatchers.
Answers, before you book.
Quick answers to the questions we hear most about Google My Business chatbots.
Can it chat directly inside my Google listing?
That depends on Google’s current rules, which have changed over time and vary by country and category. We confirm what is available for your listing and build around it, usually with website chat, phone and approved channels.
Can it reply to reviews automatically?
It drafts a reply for each review. We recommend a person approves them before they are posted.
How do review requests work?
After a completed job or visit, the customer gets a message with a direct link to leave a review. We send it to every customer and do not offer rewards, in line with Google’s review policies.
Does this work for several locations?
Yes. Each location has its own profile, numbers and reporting.
Can I see which leads came from Google?
Yes. We tag each lead by source in your CRM, so you can compare search and maps leads with other channels.