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AI Agents and Voice

AI Agents and AI Voice Agents

Agents that sell, support and call, 24/7.

Sales agents, support agents, voice receptionists, AI cold-callers and appointment setters, powered by GPT and Claude, connected to your calendar and CRM, and tracked against real results.

24/7Calls answered
Inbound call workflow Call #1Running
1
Call answeredVoice agent picks up
Done
2
Caller qualifiedNeed, timing, contact details
Done
3
Appointment bookedCalendar and CRM updated
Next
Calls handled in this demo0
72%Book rate, real case
Sub services

AI Agents Sub Services

The platforms and building blocks behind our agents. Each box opens its own page.

RAG Pipeline Architecture

Retrieval behind your agents, tested for accuracy.

Explore
PBX/SIP Integration

Voice agents on your existing PBX and numbers.

Explore
Twilio

Custom messaging and voice flows on Twilio.

Explore
Voiceflow

Design once, deploy as phone or web chat.

Explore
Dialogflow

Structured, large-scale agents on Google Cloud.

Explore
Botpress

Chatbots on your own terms, self-hostable.

Explore
ManyChat

Fast bots on Instagram, Messenger and WhatsApp.

Explore
Landbot

Guided quizzes and lead flows that book calls.

Explore
Flow XO

Chat on web, Messenger and Slack for small teams.

Explore
WATI

Shared WhatsApp inbox, broadcasts and AI replies.

Explore

Why Choose GetAIChatBots for AI Agents and Voice

AI agents are software workers that handle a defined job end to end: answering a call, qualifying a lead, booking an appointment or resolving a support question, then writing the result to your CRM. GetAIChatBots builds AI agents and AI voice agents for sales and support teams, from a single receptionist to an outbound cold-caller. We scope the job, build and test the agent, launch it with a kill switch and tune it weekly, working with clients across the US and worldwide.

30+Viewings a month booked by a real voice agent
72%Book rate in the same real case study
24/7Coverage on calls, chat and email
The problem

Calls and follow-ups outnumber your team.

Missed calls, no-shows and slow follow-up cost more than most teams measure. Adding headcount for work that is mostly routine is slow and expensive, and the routine is exactly what an agent handles well. Meanwhile your best people spend the day on qualification instead of closing.

  • Inbound calls that ring out
  • No-shows nobody chases
  • Reps buried in routine qualification
How it works

Three steps from call to launch.

1

Scope the use case

We pin down which workflow the agent replaces or supports, what it may say and how success will be measured.

We pick one workflow where an agent can really help, then write what it may say and do. Success is defined in numbers, such as calls resolved or hours saved.

  • One clear workflow chosen
  • What the agent may say and do
  • Success measures set
OutputA scoped agent brief
2

Build and train

Prompts, knowledge, tools and escalation rules are built, then checked against an evaluation set and regression tests, with a voice and persona that fit your brand.

Prompts, knowledge and tools are built together, and the agent is tested against a set of real situations. A voice and persona are chosen to fit your brand.

  • Prompts, knowledge and tools built
  • Evaluation set and regression tests
  • Voice and persona chosen
OutputA tested agent
3

Launch and tune

The agent goes live with a kill switch, and we tune it every week on real conversations.

The agent goes live with a kill switch so you can pause it at any moment. Each week we read real conversations and improve it.

  • Kill switch for an instant pause
  • Weekly review of conversations
  • Improvements shipped weekly
OutputA live, improving agent
What's included

What you get.

✓

Agent design: persona, knowledge and escalation rules

The foundation that decides how the agent behaves.

  • Persona and tone
  • Knowledge sources
  • Escalation rules
✓

Voice, chat and email channels

One agent that works where your customers are.

  • Phone, chat and email
  • Same knowledge everywhere
  • Handoff to a person
✓

Calendar and CRM integration

The agent can book and record, not just talk.

  • Live calendar booking
  • CRM lookup and updates
  • Notes and tasks created
✓

Lead scoring and routing

The best leads reach the right person quickly.

  • Scoring on answers
  • Routing by rule
  • Instant alerts
✓

Evaluation suite and regression tests

Changes are tested before they reach customers.

  • Real-situation test set
  • Automatic checks after each change
  • Scores you can read
✓

Weekly reporting on resolution and handoff rates

Clear numbers on what the agent does and where it needs help.

  • Resolution and handoff rates
  • Top topics and failures
  • Actions for next week
Guardrails first

AI agents with a kill switch, a test suite and a human on call

An agent that talks to customers needs more control than a demo suggests. We write down what it may and may not say, give it only the tools its job requires and define hard escalation rules plus a confidence threshold that triggers a live transfer. Before launch we run an evaluation set of real scenarios, and we keep regression tests so a prompt change cannot quietly break a working behavior. For calling, we build in consent capture, opt-outs and recording disclosures, and design for GDPR, HIPAA and TCPA requirements with your own counsel confirming what applies to you.

Book a Call ↗
Agent stepCaller qualified
Agent healthAll running
Inbound call handling
Healthy
Calendar booking
Healthy
Escalation to a person
Escalating
Handoff alertCaller asked for a human. Escalation to a person: call transferred with a summary of the conversation.
AI agents explained

An agent finishes the job; a chatbot answers the question.

A chatbot mostly replies. An AI agent also acts: it looks up a customer, checks the calendar, books the slot, sends the confirmation and logs the call. AI voice agents add speech, so the same logic works on the phone. They suit work that is frequent, rule-based and time-sensitive, such as answering inbound calls, chasing no-shows, qualifying new enquiries or calling a list of expired leads, and they hand over when judgment or empathy is needed.

What agents handle well

Inbound call answering, appointment setting, lead qualification, reminders, FAQ-style support and follow-up on cold leads. Agents handle volume and routine, so people can focus on complex closes.

Where people stay in charge

Negotiation, complaints, anything legal or medical, and any caller who asks for a person. Agents augment your team; they are not a replacement for it.

Integrations

Works with your stack.

We choose the voice and chat stack for your volume and compliance needs, and connect it to your calendar and CRM. Phone-system routing is covered in our PBX/SIP service.

Book a Call →
Industry fit

Where AI agents fit best.

Agents pay off where calls and enquiries are frequent and time-sensitive, such as AI voice agents for real estate, call centers, medical practices and trades.

Real Estate AI agents that call new and expired leads, answer inbound calls and book viewings. Explore
Call Centers AI agents that take the first layer of calls and chats and hand complex cases to your team with context. Explore
Medical AI agents that book and reschedule appointments, send reminders and flag urgent calls to staff. Explore
Plumbing AI agents that answer job calls, triage emergencies and schedule technicians. Explore
Electrical AI agents that capture job calls and messages, book visits and follow up on quotes. Explore
Networking AI agents that triage support requests, gather diagnostics and open tickets for engineers. Explore
Hotel Management AI agents that handle reservations, changes and guest requests day and night. Explore
Aviation AI agents that handle booking, schedule and charter requests and pass disruptions to a person. Explore
Travel Agencies AI agents that handle trip enquiries, suggest options and book consultation calls. Explore
Restaurant Management AI agents that take reservations and orders by phone and chat while staff focus on the floor. Explore
Healthcare AI agents that support patients with appointments and information, with sensitive cases passed to staff. Explore
Security & CCTV AI agents that take quote requests and fault reports and book engineer visits. Explore
Data Management AI agents that take data requests, check status and create the right task for your team. Explore
Banking & Finance AI agents that answer routine customer requests and capture leads, with sensitive matters handed to staff. Explore
Insurance AI agents that guide quotes, answer policy questions and start claims for a licensed agent. Explore
Packages

Three tiers for your AI agent.

From a single voice receptionist to a team of agents across phone, chat and email. Every package is a fixed scope, quoted in 24 hours.

Starter

One agent doing one job well.

Fixed scope · quoted in 24h
Request a quote
  • 1 agent (voice or chat) with a defined persona
  • A focused knowledge base from your FAQs and documents
  • Calendar booking or lead capture
  • Handoff to your team when the agent is unsure
  • Launch support included

Growth

Most chosen

For teams that want agents across channels.

Fixed scope · quoted in 24h
Request a quote
  • Voice, chat and email channels
  • Calendar and CRM integration
  • Lead scoring and routing
  • Evaluation suite and regression tests
  • Weekly reporting on resolution and handoff rates

Enterprise

A managed fleet of agents for high call volume.

Fixed scope · quoted in 24h
Request a quote
  • Several agents for sales, support and scheduling
  • RAG knowledge base over your documents and CRM
  • PBX or SIP connection with warm transfer
  • Escalation rules, guardrails and audit logs
  • Monthly tuning with our team
Book rate72%
Call flow
Expired listing
dialed
Voice agent
qualifies
Showing
booked
Hot lead
to agent
Viewings / month
Real estate · AI agent · Case study

AI cold-caller booking 30+ viewings a month

An Austin real estate team wanted its expired listings worked without tying up an agent. We built a voice agent on Bland.ai and GoHighLevel that calls expired listings, books showings and hands hot leads to a human agent. It books 30+ viewings a month at a 72% book rate, around the clock. It is a direct example of an AI voice agent that calls leads, books appointments and hands hot prospects to a person.

Our approach

AI agents built around the job, not the demo.

Choosing an AI agent developer comes down to trust: will the agent stay inside its brief, and will you see how it performs? We work from our Austin, TX and Pakistan offices with teams across the United States and worldwide.

01

One job, clearly defined

We start with a single workflow and a measurable outcome, so the agent has a clear brief and you can tell whether it is working.

02

Tested before it speaks

Evaluation sets and regression tests run before launch and after every change, and a kill switch lets you pause the agent instantly.

03

Reported every week

You see resolution rates, handoff rates and call transcripts, and we tune the prompts and knowledge based on what real callers said.

What results should you expect?

Calls answered every time, follow-up that never forgets and a calendar filled with qualified appointments. Our Austin real estate agent books 30+ viewings a month at a 72% book rate.

Get a fixed-scope quote →
Recommended services

Often built together.

RAG Pipeline Architecture

We design and build the retrieval layer behind your AI agents, connecting them to your real business data so answers are accurate, not generic.

  • Data source mapping & ingestion
  • Vector database setup & tuning
  • Retrieval accuracy testing
  • Ongoing monitoring & re-indexing
Explore

PBX/SIP Integration

We connect your AI voice agents directly to your existing phone infrastructure, PBX systems and SIP trunking, so calls route through the systems you already run.

  • SIP trunk configuration & testing
  • PBX integration (on-prem or cloud)
  • Call routing & IVR handoff logic
  • Uptime & failover monitoring
Explore

AI Chatbot Development

WhatsApp, Instagram, Messenger, web, SMS and voice bots that sell, support and qualify 24/7, built on the Static / Dynamic / Hybrid model.

  • Static, Dynamic and Hybrid models
  • GPT and Claude answering layer
  • Lead capture synced to your CRM
  • Human handoff on buying intent
Explore

Business Automation

n8n, Make, Zapier and Pabbly workflows that connect your tools and take repetitive work off your team.

  • Workflow, CRM and sales automation
  • Two-way sync between your systems
  • AI steps for triage and drafting
  • Error alerts, retries and logging
Explore

CRM Development

GoHighLevel, HubSpot, Zoho and Salesforce builds wired to your stack: pipelines, automations and integrations a setup assistant cannot deliver.

  • CRM setup, migration and cleanup
  • Custom funnels, fields and pipelines
  • API and webhook integrations
  • White-label and SaaS-mode portals
Explore

Marketing Automation

Automated nurture sequences, lead scoring and campaign triggers that run without a marketing ops hire.

  • Lead scoring & segmentation setup
  • Multi-channel nurture sequences
  • CRM-triggered campaigns
  • Reporting dashboard handover
Explore

No-Code Development

We build on no-code and low-code platforms so you can maintain and extend what we ship without needing a developer on staff.

  • Built on tools your team can actually edit
  • No vendor lock-in to custom code
  • Faster iteration than a full custom build
  • Handover training included
Explore

Full-Stack & SaaS

MVP to scale on Next.js, Node and Supabase: auth, billing, dashboards and AI features, shipped in weeks, not quarters.

  • Multi-tenant auth and billing
  • REST, GraphQL and tRPC APIs
  • AI and RAG features built in
  • CI, tests and deploy included
Explore

Client Reviews

5.0 average rating on Upwork and Fiverr

FAQ

Answers, before you book.

Quick answers to the questions we hear most about AI agents and voice agents.

How accurate are AI voice agents today?

Modern voice agents can handle a large share of routine calls end to end, but results depend on the use case, audio quality and how well the knowledge is prepared. We benchmark your real call types before committing to a scope.

Can the agent transfer to a human?

Always. Hard escalation rules and a configurable confidence threshold trigger a live transfer, and the person receives a summary so the caller does not repeat themselves.

What about compliance such as GDPR, HIPAA and TCPA?

We design for it: consent capture, opt-outs, recording disclosures, regional data handling and HIPAA-eligible services where needed. Which rules apply to your calls is a legal question, so we recommend confirming it with your counsel.

Will agents replace my team?

No. They augment it. Agents handle volume and routine so people can focus on escalations and complex closes, and you decide which conversations always go to a person.

Can an agent call old leads or expired listings?

Yes. Our Austin real estate case study does exactly that, then books showings and hands hot leads to an agent. Outbound calling must respect consent and local rules, so we build opt-out handling into the flow.

Business Automation

Your tools wired together with n8n, Make and Zapier, so the busywork runs itself.

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