Wati WhatsApp Chatbot Development
For brands that live on WhatsApp.
Wati gives teams a shared WhatsApp inbox, broadcasts and automation on the WhatsApp Business API. We build the chatbot, connect catalog, payments and your CRM, and add AI auto-replies.
Why Choose GetAIChatBots for Wati WhatsApp Chatbot Development
A Wati WhatsApp chatbot lets a business answer customers on WhatsApp instantly, then pass the conversation to a team member through a shared inbox when a person is needed. GetAIChatBots builds Wati chatbots for ecommerce brands, multi-agent support teams and businesses that run promotions on WhatsApp. We build on Wati, connect your catalog, payments and CRM, and add an AI layer for the questions no menu can predict.
WhatsApp is busy, and the inbox is a bottleneck.
Customers ask about stock, delivery and payment on WhatsApp, often late in the evening. A shared phone or a crowded inbox means slow answers, duplicated replies between agents and broadcasts sent to the wrong people. Orders are lost in the scroll because nothing links the chat to your CRM.
- Product and delivery questions left waiting overnight
- Several agents answering the same customer
- Broadcasts sent without proper opt-in or segmentation
Three steps from call to launch.
Connect and verify
We help set up your WhatsApp Business API access through Wati, including your business details, number and message templates.
Build the experience
Welcome menus, catalog and order flows, an AI layer for open questions and a clear route to your team inbox.
Launch and tune
We go live, set up routing between agents, link the CRM and review real chats with you after launch.
What we build on Wati.
Conversation flows with decision trees, intents and fallback handling
An AI layer (GPT or Claude) for generative replies inside structured flows
CRM integration with GoHighLevel, HubSpot, Pipedrive, Zoho, Sheets or Notion
Payments and calendars through Stripe, Calendly, GHL calendars or Cal.com
Lead capture and scoring, with qualified leads sent to your sales team
Human handoff with live agent escalation and full context transfer
A Wati bot that respects WhatsApp rules and your team’s workload
WhatsApp expects businesses to message people who have agreed to hear from them, and it uses approved templates for messages sent outside an active conversation window. We design around that: opt-in is captured before broadcasts, templates are written to be clear and easy to approve, and promotional sends are segmented rather than blasted. Inside the shared inbox, routing rules keep two agents from answering the same chat, and the bot hands over with the conversation history attached so customers never repeat themselves.
Book a Call ↗When Wati is the right choice, and when it is not.
Wati is a WhatsApp-focused platform built on the WhatsApp Business API, combining a team inbox, broadcast tools, chatbot flows and integrations in one place. Its focus on a single channel makes it approachable for support and sales teams who mostly work in WhatsApp. We use it when WhatsApp is the main customer channel and several people need to share the load.
Choose Wati when
WhatsApp is your primary channel, you need a shared inbox for multiple agents, and you run catalog, payments or promotional broadcasts to opted-in customers.
Choose something else when
Your funnel starts on Instagram or Messenger, where ManyChat is stronger, or you need heavy custom logic across SMS and voice, where Twilio fits better.
Works with your stack.
Wati handles the conversation; the rest of your stack handles the data. These are the platforms we most often connect to it.
Book a Call →Where Wati fits best.
Wati suits businesses where customers already expect to message on WhatsApp, such as restaurants, travel companies, hotels and property teams.
Three tiers. One platform.
Fixed scope. Fixed timeline. No surprise invoices.
Starter
Wati (WhatsApp) starter build.
- 1 channel + 5 conversation flows
- CRM / Sheets connection
- Documentation + Loom handoff
- 7–10 day delivery
- 14-day support
Growth
Most chosenWati (WhatsApp) growth build.
- 2–3 channels + 15 flows + GPT layer
- CRM + payments + calendar / alerts
- Lead scoring or error monitoring
- 14-day delivery
- 30-day support
Enterprise
Wati (WhatsApp) enterprise build.
- Omnichannel + RAG + custom AI
- Analytics dashboard
- Monitoring + alerting
- 30-day delivery
- 60-day support + monthly tune
WhatsApp and Instagram bot booking 80+ qualified calls a month
A Florida solar installer replaced its cold-email setter team with a ManyChat and GPT-4 lead qualifier wired into GoHighLevel pipelines. It was a one-time build that booked 80+ qualified calls a month, paid for itself in 11 days and cut setter cost by 62%. It was built with ManyChat across Instagram and WhatsApp rather than Wati, but it shows the same pattern a Wati build follows: a bot qualifies the customer, books the next step and writes everything to the CRM.
Wati chatbots built around your team’s inbox.
A WhatsApp bot succeeds when the people behind it can work with it. We work remotely with teams across the United States and worldwide, from our Austin, TX and Pakistan offices, and we design the handoff with your agents in mind.
Opt-in first
Consent capture and clear templates are planned before the first broadcast, so your number stays in good standing.
Agents stay in control
Routing rules, tags and handoff notes make the shared inbox calmer, not noisier.
Your account, documented
Built inside your Wati subscription with delegated access, with a written handover and a Loom walkthrough.
Often built together.
AI Chatbot Development
WhatsApp, Instagram, Messenger, web, SMS and voice bots that sell, support and qualify 24/7, built on the Static / Dynamic / Hybrid model.
- Static, Dynamic and Hybrid models
- GPT and Claude answering layer
- Lead capture synced to your CRM
- Human handoff on buying intent
Marketing Automation
Automated nurture sequences, lead scoring and campaign triggers that run without a marketing ops hire.
- Lead scoring & segmentation setup
- Multi-channel nurture sequences
- CRM-triggered campaigns
- Reporting dashboard handover
CRM Development
GoHighLevel, HubSpot, Zoho and Salesforce builds wired to your stack: pipelines, automations and integrations a setup assistant cannot deliver.
- CRM setup, migration and cleanup
- Custom funnels, fields and pipelines
- API and webhook integrations
- White-label and SaaS-mode portals
Business Automation
n8n, Make, Zapier and Pabbly workflows that connect your tools and take repetitive work off your team.
- Workflow, CRM and sales automation
- Two-way sync between your systems
- AI steps for triage and drafting
- Error alerts, retries and logging
AI Agents & Voice
Sales agents, support agents, voice receptionists and appointment setters that book calls and qualify leads around the clock.
- Voice & chat sales and support agents
- Books qualified calls into your CRM
- Scores and routes leads automatically
- Escalates to a human on intent
No-Code Development
We build on no-code and low-code platforms so you can maintain and extend what we ship without needing a developer on staff.
- Built on tools your team can actually edit
- No vendor lock-in to custom code
- Faster iteration than a full custom build
- Handover training included
Full-Stack & SaaS
MVP to scale on Next.js, Node and Supabase: auth, billing, dashboards and AI features, shipped in weeks, not quarters.
- Multi-tenant auth and billing
- REST, GraphQL and tRPC APIs
- AI and RAG features built in
- CI, tests and deploy included
Dashboard Development
Custom dashboards that surface the metrics your team actually needs, built on your existing data, not a generic BI template.
- Data source integration (CRM, automation, chatbot analytics)
- Custom metric & KPI design
- Role-based access & permissions
- Real-time or scheduled refresh
What founders & agencies say.
We were losing patients every lunch hour and after 5 PM. Now the voice agent answers every call, books straight into our calendar, and sends reminders. Our front desk finally gets to focus on the patients in the chair.
Leads used to wait hours for a reply, and by then they’d called another agent. The chatbot qualifies buyers in under a minute and drops them into our CRM with budget and timeline already filled in.
Our office was buried in service requests and callbacks. Now emergencies get routed to the on-call tech instantly and routine jobs book themselves. It’s like we hired two dispatchers.
Most of our bookings start in Instagram DMs, and we couldn’t keep up. The bot answers pricing questions, books consultations, and even suggests add-on treatments. Our DMs actually make money now.
Leads used to wait hours for a reply, and by then they’d called another agent. The chatbot qualifies buyers in under a minute and drops them into our CRM with budget and timeline already filled in.
Our office was buried in service requests and callbacks. Now emergencies get routed to the on-call tech instantly and routine jobs book themselves. It’s like we hired two dispatchers.
Most of our bookings start in Instagram DMs, and we couldn’t keep up. The bot answers pricing questions, books consultations, and even suggests add-on treatments. Our DMs actually make money now.
We were losing patients every lunch hour and after 5 PM. Now the voice agent answers every call, books straight into our calendar, and sends reminders. Our front desk finally gets to focus on the patients in the chair.
Our office was buried in service requests and callbacks. Now emergencies get routed to the on-call tech instantly and routine jobs book themselves. It’s like we hired two dispatchers.
Most of our bookings start in Instagram DMs, and we couldn’t keep up. The bot answers pricing questions, books consultations, and even suggests add-on treatments. Our DMs actually make money now.
We were losing patients every lunch hour and after 5 PM. Now the voice agent answers every call, books straight into our calendar, and sends reminders. Our front desk finally gets to focus on the patients in the chair.
Leads used to wait hours for a reply, and by then they’d called another agent. The chatbot qualifies buyers in under a minute and drops them into our CRM with budget and timeline already filled in.
Most of our bookings start in Instagram DMs, and we couldn’t keep up. The bot answers pricing questions, books consultations, and even suggests add-on treatments. Our DMs actually make money now.
We were losing patients every lunch hour and after 5 PM. Now the voice agent answers every call, books straight into our calendar, and sends reminders. Our front desk finally gets to focus on the patients in the chair.
Leads used to wait hours for a reply, and by then they’d called another agent. The chatbot qualifies buyers in under a minute and drops them into our CRM with budget and timeline already filled in.
Our office was buried in service requests and callbacks. Now emergencies get routed to the on-call tech instantly and routine jobs book themselves. It’s like we hired two dispatchers.
Answers, before you book.
Quick answers to the questions we hear most about Wati.
Why pick Wati over the alternatives?
Wati is built for brands that live on WhatsApp: catalog, payments, broadcasts and a multi-agent inbox, wired into your CRM with AI auto-replies. If your funnel starts on Instagram or you need custom voice and SMS, other platforms may be a better fit.
How fast can you ship?
Starter in 7–10 days. Growth in 14. Enterprise in 30. The exact timeline is written into your fixed-scope quote, which arrives within 24 hours of your call.
Whose account is the work done in?
Yours. We work inside your subscription with delegated access, and you get a full handoff when the project closes.
Can we send promotional broadcasts?
Yes, to customers who have opted in, using message templates that WhatsApp approves. We set up opt-in capture and segmentation so promotions go to the right people, and we advise against sending to cold lists.
Can you migrate from another platform?
Yes. We have migrated builds from every major chatbot platform to Wati and back. We rebuild each flow, test it against real chats and run both versions together until the switch is safe.