UX Audit for Chatbots, Websites & Apps
Find where users give up, and fix it.
A structured review of your chatbot, website or app, ending in a ranked list of concrete fixes with the effort each one takes.
People start the flow. Most never finish it.
A bot that asks one question too many, a form that fails on mobile, a booking step nobody can find. Each is small, and together they decide whether a visitor becomes a lead.
- Conversations abandoned halfway
- Forms and bookings that quietly fail
- Changes made on opinion, not evidence
Three steps from call to launch.
Walk the flows
We go through every key journey as a user would, on desktop and mobile.
Find the friction
Drop-off points are identified and compared with patterns that work in your industry.
Rank the fixes
You get a prioritized list, each fix with its expected impact and effort.
What you get.
Full user-flow walkthrough
Chatbot conversation review
Mobile and accessibility checks
Benchmark against industry patterns
Prioritized fix list with effort estimates
Ready to turn visitors into clients?
Book a free 30-minute call. We map your funnel and send a fixed-scope quote within 24 hours.
Often built together.
AI Chatbot Development
WhatsApp, Instagram, Messenger, web, SMS and voice bots that sell, support and qualify 24/7, built on the Static / Dynamic / Hybrid model.
Explore βProduct Scoping
Before you commit budget to a build, we turn a rough idea into a scoped, buildable plan.
Explore βSecurity Audits
An independent review of your chatbot, agent and automation stack: data handling, access control and failure modes, before or after launch.
Explore βFull-Stack & SaaS
MVP to scale on Next.js, Node and Supabase: auth, billing, dashboards and AI features, shipped in weeks, not quarters.
Explore βAnswers, before you book.
What do you need from us?
Access to the live experience and, where available, analytics or conversation logs. No code access is required.
Do you redesign it for us?
The audit ends with a fix list. We can implement the fixes as a separate scope, or your team can.
Can you audit a chatbot built by someone else?
Yes. Most audits are of existing bots, on any platform.