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WeChat Chatbots

WeChat Chatbot Development

WeChat service for your official account.

Automated replies, menus, bookings and customer service inside your WeChat official account, for businesses serving Chinese-speaking customers.

The problem

WeChat users expect service inside WeChat.

For customers who live in WeChat, a business with no official account presence barely exists. Running one by hand means slow replies in a market that expects instant ones.

  • Official account with no automation
  • Slow replies to customer messages
  • Service split across separate apps
How it works

Three steps from call to launch.

1

Prepare the account

We review your official account type and what it permits.

2

Build menus and replies

Custom menus, keyword replies and an AI layer in the right language.

3

Connect service

Messages needing a person are routed to your team with the history.

What's included

What you get.

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Official account menu and auto-replies

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AI answers in Chinese and English

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Booking and enquiry flows

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Handoff to customer service

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Conversation logging

Integrations

Works with your stack.

Ready to turn visitors into clients?

Book a free 30-minute call. We map your funnel and send a fixed-scope quote within 24 hours.

FAQ

Answers, before you book.

Do we need a WeChat official account?

Yes. We help you choose the account type and guide you through registration.

Can it answer in Chinese?

Yes. The AI layer replies in Simplified or Traditional Chinese and in English.

Can it connect to our CRM?

Yes. Enquiries and contact details are synced through a workflow to your CRM.